Perguntas Frequentes
How soon can I have my order?
Orders placed before 10am monday through friday mountain daylight time will be shipped the same day by Canada Post. all our orders are 1-5 business day to arrive to you. Some orders can be picked up same day if you perfer at our head office. you can find out by reading the description of the product of interest.
How can I check the status of my order?
Email us anytime droseheavensinc@icloud.com or our Team Memeber Bee directly bee.meshuga@outlook.com. She handles our shipment departments and can get the answers to you the most quickly. Or call us toll free 18449984122
do you accept Orders outside of canada?
yes we accept orders Worldwide
how much is shipping in canada?
Shipping is always free no matter what!!
How much is shipping in US?
Shipping is also free in US
Worldwide shipping cost?
free shipping world wide!!! Always
Do you ship AFO/FPO Addresses?
Sorry we do not ship to AFO/FPO Addresses.
Do you have a minium order charge for shipping?
We Ship to you For any price it does not matter the price. Shipping will still be free no matter the price.
Are we able to exchange orders?
most items"clothing items" such dresses, champions and w/twisted vinyl orders are able to be exchanged at anytime for any reason. you upto 30 days to exchange as long as the products arrives in the same order it was sent out. you musthave the invoice, recite or if you are a member we can find your invoice through your email with us.
do you refund?
you can refund most items as long as the item is in the same order as it was when you got it. it must be before the 30 days is up as well. under garmets, custom wear, wall art decal stickers and any free gifts are unable to be refunded for any CASH OR CREDIT WHAT SO EVER.
HOW IS SHIPPING HANDLED?
Shipping is sent by canada post we make extra care and saftey into secure so our products arrive in the same way we sned it. we take pictures of the package and the item before it is sent so you can see that there was no issues on our end before it arrived to you. we monitor and keep track of where the product is and make sure it is on time.